Knowledge Base

You can use your cPanel username and password to access all folders and files via FTP. However, if you want to create an FTP user account for a specific folder or you don't want to allow access to your root files then you can create a separate FTP Account.

1. Log into your cPanel account.

2. In the Files section, click on FTP Accounts Icon.


3. Under Add FTP Account text, fill in the following details:

• Log in: FTP Username like new-user (without space)
• Password: (Enter new FTP Password or generate a new password by clicking on the Password Generator button)
• Directory: If you want to give access to the entire /public_html folder, enter public_html or change folder path to a different path like public_html/new-user, and your FTP user will be granted access to only the new-user folder. Your FTP user will also be unable to access folders outside of the public_html/new-user folder.
• Quota: Specify the quota in numerical words or select unlimited.

4. Click on the Create FTP Account button.


Now you can access your FTP Account by using your newly-created FTP account like:

• Host: Your Website IP or enter your website name like ftp.example.com (replace example.com with your website address).
• Username: NewFTPUser@example.com
• FTP Port: 21 (Default port is 21)
• FTP Password: Your FTP Password